Privacy Policy.

Effective Date:October 1, 2025.

Updated: May 30, 2026

Corporate Sorority Sister LLC ("CSS," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes what information we collect, how we use it, who we share it with, and your rights regarding your personal information.

2.1. INFORMATION WE COLLECT

Information You Provide

We collect information you provide directly to us, including:

  • Name, email address, phone number, and mailing address

  • Account credentials (username, password)

  • Payment information processed through Stripe (we do not store full credit card numbers)

  • Profile information you submit (school, sorority affiliation, career interests, year in school)

  • Content you submit (resume, career documents, testimonials, community posts, AI tool inputs)

  • Communications with us (emails, support requests, comments)

Information Collected Automatically

When you use our Site, we automatically collect:

  • IP address, browser type, device type, operating system

  • Pages visited, time spent, click patterns

  • Cookies and similar tracking technologies (see our Cookie Policy)

  • Referring website or source

2.2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Deliver the products and services you purchase

  • Process payments and manage memberships

  • Communicate with you (transactional emails, support, newsletters you have subscribed to)

  • Provide AI tool functionality (Sister Chat, CSS Translator GPT)

  • Improve our products, content, and Site

  • Personalize your experience and provide relevant content

  • Send marketing communications (with your consent and the right to unsubscribe)

  • Detect, prevent, and address fraud, security, and technical issues

  • Comply with legal obligations

2.3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We share information only as follows:

Service Providers

We use third-party service providers to operate our business. These providers have access to information only as needed to perform their services and are contractually bound to protect it. Current providers include:

  • Squarespace (website hosting)

  • Stripe (payment processing)

  • Flodesk (email marketing)

  • ManyChat (Instagram automation and lead capture)

  • Heartbeat (membership community platform)

  • Zoom (video conferencing)

  • Google Workspace (forms, analytics, drive, gmail)

  • OpenAI (powers the CSS Translator GPT and Sister Chat)

  • Canva (workbook delivery and design)