Refund Policy

Effective Date: May 30, 2026

ALL SALES ARE FINAL. NO REFUNDS WILL BE ISSUED UNDER ANY CIRCUMSTANCES.

5.1. WHAT THIS APPLIES TO

This Refund Policy applies to every CSS purchase, including but not limited to:

  • CSS HQ Membership (one-time or recurring)

  • Sorority to CEO (S2CEO) cohorts, virtual or in-person

  • Quick Resume Review

  • CSS 1:1 VIP Experience and any other 1:1 coaching

  • Any digital download, course, workbook, or template

  • Any workshop, keynote, or event

  • Any future CSS offering

5.2. WHY NO REFUNDS

By completing a purchase from CSS, you acknowledge:

  • CSS products provide immediate access to materials, community, AI tools, or live time, which cannot be returned

  • Digital content cannot be unsold once accessed or downloaded

  • Live sessions and group calls cannot be un-attended

  • Administrative and content costs are incurred regardless of your participation

  • CSS sets clear expectations on every sales page before purchase

5.3. CHARGEBACKS

If you initiate a chargeback with your credit card or payment provider:

  • CSS will provide your provider with evidence of your acceptance of the CSS Master Purchase Terms and this Refund Policy at checkout

  • A successful chargeback will result in immediate termination of all access to CSS services, memberships, and communities, without refund

  • CSS reserves the right to pursue collection of wrongfully reversed funds, including legal action and recovery of attorney's fees as permitted by law

5.4. EXCEPTIONS

CSS reserves the right, at its sole discretion, to issue a refund or credit in extraordinary circumstances. These exceptions are determined case-by-case. The default policy is no refunds. Examples of when CSS may consider an exception include:

  • CSS-initiated cancellation of a cohort or workshop due to insufficient enrollment (in which case CSS may apply your purchase to a future equivalent offering or, at CSS's sole discretion, refund)

  • Documented duplicate charges or technical billing errors

  • Other circumstances at CSS's sole discretion

Requesting an exception does not guarantee one. CSS's decision is final.

5.5. CANCELLATION (RECURRING MEMBERSHIPS ONLY)

If your CSS HQ Membership is on a recurring billing model:

  • You may cancel at any time per the cancellation procedures in the CSS Master Purchase Terms

  • Cancellation prevents future billing but does not entitle you to a refund of the current billing period

  • You retain access through the end of your current paid period

5.6. FULL TERMS

The full purchase and refund terms are set forth in the CSS Master Purchase Terms at CorporateSororitySister@gmail.com/master-purchase-terms. This Refund Policy is a summary; the Master Purchase Terms govern in case of conflict.

5.7. CONTACT

Refund questions? Contact CorporateSororitySister@gmail.com.